Whenever a complaint is filed with the Kenton Hardin Health Department it must be done in writing or e-mail and contain all pertinent information in order for the investigator to accurately investigate. Complaint information that must be included are the address of the complaint, an accurate description of the conditions or nature of the complaint and a signed or written name of complainant along with address and telephone number. No complaints will be investigated by phone unless it is referred by another governmental entity.